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After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner
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Honor Student
Posts: 1
Member Since: ‎05-17-2018
Message 11 of 34 (9,932 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

[ Edited ]

HI!

 

Printer: sl m2675

OS: Windows 10 32bit 1803

Connection: USB

 

Same error:( After upgrade, Easy Document creator I/O error when I want to scan. ScanToPC same error!

Driver uninstall/reinstall NOT resovle this problem.

 

 

 

Honor Student
Posts: 2
Member Since: ‎05-17-2018
Message 12 of 34 (9,910 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

Hi,

the same error occurred to my customer's M2070FW printer after update to Windows 10 1803 in USB connection..

 

Just tryed to update fw for the printer and all the drivers pachages with a clean install on the desktop PC, but the error still remain.

 

The only way I found at this time, is to install the printer in LAN / Ethernet mode. But I still wait for someting that resolves the bug..

 

Let's wait for someting good..

Top Student
Posts: 1
Member Since: ‎05-17-2018
Message 13 of 34 (9,868 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

Same problem here after Win 10 v 1803 update with Samsung M2675FN scanner.

2018-05-17_10-45-30.png

Honor Student
Posts: 2
Member Since: ‎05-18-2018
Message 14 of 34 (9,676 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

Having the exact same problem. Can someone from Samsung/HP please give us any indication whether an updated driver is in the works.

Honor Student
Posts: 1
Member Since: ‎05-19-2018
Message 15 of 34 (9,505 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

I expereinced the same probelm and went through a whole slew of pontential solutions including testing out Windows Fax and Scan, downloading and testing out Windows Scan app, using my PDF editor (Nitro Pro) and a number of other things.  What I finally found to be the best solution though was this...

 

Donlwoading NAPS2 (Not Another PDF Scanner 2).  I think it might actually be a better app than the Samsung software I was using before.  Very easy to use with a lot of options.  I would highly recommend it...

 

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjw_cPLp5Pb...

Student
Posts: 1
Member Since: ‎05-24-2018
Message 16 of 34 (8,582 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

[ Edited ]

I have a Samsung M3375FD Laser Printer. I also have the same problem with the Easy Document Creator. After the win10 last update the software can not communcate with the printer. Before the Samsung M3375 I had an Lexmark which had the same problem with his scanning-software (long before the last Win10 update) and I forced to return him because he was useless without the software. Now I have the same problem with my Samsung. It is very disappointing that HP hasn't got any solution yet or even more that there is no announcement that they are trying to fix the problem. 

Top Student
Posts: 7
Member Since: ‎03-17-2018
Message 17 of 34 (6,279 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

+1 .. using SCX-3405 here.

Really HATE this stupid Microsoft Windows 10 update, make things difficult with no benefits for me!

 

I wish there was a better system than this.

Tutor
Posts: 4
Member Since: ‎05-07-2018
Message 18 of 34 (6,213 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

So a short summary to the problem.

 

1) after upgrade to windows 1803 easy document creator don't recognize scanner (so you can't scan with the bundle application);

 

2) Uninstall and reinstall don't change the situation (even in a clean installation of windows);

 

3) In a post message, an user receive an answer from HP that say ask to Microsoft. In Microsoft forum some people suggest some "trick" (like install driver in compatibility mode), not working.

 

4) Use other program to scan (like Naps), less simple than EDC (for me a temporary solution).

 

 

I ask formally to HP support, if there is a fix in plan, to continue using Easy Document Creator.

 

Thanks for your attention

DaTo5 

 

 

Honor Student
Posts: 3
Member Since: ‎06-12-2018
Message 19 of 34 (5,755 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

I have same issue after Win 1803 build was installed.  Is a fix coming from either Microsoft or HP?

 

Thanks

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Tutor
Posts: 2
Member Since: ‎06-12-2018
Message 20 of 34 (5,611 Views)

Re: After upgrade Win 10 v 1803 Easy Document Creator won't comunicate with scanner

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation