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‎12-31-2019 03:07 AM

HP Recommended
Product: C2670FW
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

our C2670 starting, then display shows the screen for Date and time programming, but it is frozen. Printer peep without stopping. Network is available, Firmware is up to date. We try to programming Firmware again, but it still hangs on programming firmware.

We try reset by disconnect power cable, hold power button 15 sec, and start again. No effect!

 

What can we do?

Roy

 

Thanx Roy

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2020 12:05 PM

HP Recommended

You could have a calibration issues with the screen. Try powering off the machine, then hold the "0" button and power on. This should start the touch screen calibration routine.  Another thing is the main power light on normally?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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3 REPLIES 3

‎01-04-2020 08:32 PM

HP Recommended

I have sent you a PM with something to try. Check the envelope in the upper right next to your username and avatar.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎01-05-2020 12:05 PM

HP Recommended

You could have a calibration issues with the screen. Try powering off the machine, then hold the "0" button and power on. This should start the touch screen calibration routine.  Another thing is the main power light on normally?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎01-06-2020 02:17 AM

HP Recommended

Hi,

it works fine. After calibration system reboot normaly. Actual it shows Waste Toner Kit full, but its not full:-)

I will order a new one for testing.

 

Thanks a lot for help!

 

Roy

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