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‎03-05-2020 07:11 AM - edited ‎03-05-2020 07:22 AM

HP Recommended
Product: Samsung C430w
Operating System: Android 9.0 Pie

I bought the Samsung c430w right before it was taken over by hp. The printer barely has under 50 total pages, it did sit for few months now it prints fuzzy. When I print 4 color full page line test it's evenly covered but very light even on high quality. This was on same settings, applications and paper I got full page high resolution photo print that looked just as good as photo. Now it prints the diagnostic pages perfectly clear and even, when I print normal documents color or black it's blurry, when j try full black page it's completely uneven like painting with roller with not much paint. I tried blowing out everything but I don't think I should rake out rollers or ink since they still are 97 percent good so is drum unit according to diagnostic. But I can't find any software specifically for this printer that has cleaning or alignment self fixing. Do I need to get new drum, ink rollers or just forget about it. I have latest firmware although I think it got worse. I only use my android devices, so is there anything a pc app for it would have that could be helpful? Sorry I'm just getting frustrated, I thought it was good deal, good specs then they just dropped it in black hole of the support world I don't know if model is even valid. Anything would be appreciated, should I try replacing crap or just buy new one because all the ink, etc cost as much as printer. Thanks 

1 REPLY 1

‎03-05-2020 07:29 AM

HP Recommended

I also use windows 10 64bit but same issues and programs not much more complex. Cant even find self cleaning or maintenance on printer admin site on its local ip address. Any suggestions would be nice or instead of buying 180 worth of ink and rollers I'll get different printer. It worked great when I first used then just stopped. Should I try older firmware, resetting it taking out everything cleaning. Sorry to add to my own post just want to add info. I'll be glad to share anything or help with other issues on this printer feel free to ask on my post I got everything else covered and I'm an IT professional. Thanks

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