cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Level 1
3 2 1 3
Message 1 of 4
579
Flag Post

Solved!

CLP-365W Firmware issue

HP Recommended
CLP-365W colour laser printer
Microsoft Windows 10 (64-bit)

CLP-365W

Model CLP-365W

Firmware updated : 

Samsung CLP-365W, 366W Firmware File

V3.00.01.99

 

Updated this firmware prior to this printer.  All genuine Samsung.  After updated, the ECO, WPS, and button on the bottom flash.  Power button does not power the unit down.

 

I found an old firmware but cannot install it because the software to install it won't allow and says "you already have the latest firmware' .

 

Does anyone know how to factory reset or by another way fix this problem?

3 REPLIES 3
Author
Level 1
3 2 1 3
Message 2 of 4
Flag Post
HP Recommended

Hi,

I solved the problem with this actions:

1. Download file CLP365W_V3.00.02.19 from https://support.hp.com/us-en/drivers/selfservice/samsung-clp-365-color-laser-printer-series/17156870...

and the file CLP365W_V3.00.02.16 from https://rebyte.me/en/samsung/42374/file-666898/

2. Once downloaded, extract the files. 

3. Unplug your printer from the power source.

4. Plug in your printer to your PC with the USB connection.

5. Plug the printer back in to the power source. Hold down the red stop/clear button on the printer and then the same time hold down the start button, wait approx  1 min.

6. All the lights flashes.

7. Drag the file "CLP365W_V3.00.02.19.hd" to the usblist2 program, a black file box will open, you will see the file open and the numbers run until done, then the black box will close.

8. Start the CLP365W_V3.00.02.16 program.

9. The update program will start, choose the right printer and start.

10. Wait for the update to finish. Check the update percentage. 

11. Once the update is completed, your printer is back to working condition!

Hope this will work for you:-)

Level 1
4 3 0 2
Message 3 of 4
Flag Post
HP Recommended

Thank you!

Author
Level 1
3 2 1 3
Message 4 of 4
Flag Post
HP Recommended

You're welcome 👍

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation