• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!

‎08-18-2020 12:10 PM - edited ‎08-31-2020 12:44 PM

HP Recommended
Product: CLP-365W colour laser printer
Operating System: Microsoft Windows 10 (64-bit)

CLP-365W

Model CLP-365W

Firmware updated : 

Samsung CLP-365W, 366W Firmware File

V3.00.01.99

 

Updated this firmware prior to this printer.  All genuine Samsung.  After updated, the ECO, WPS, and button on the bottom flash.  Power button does not power the unit down.

 

I found an old firmware but cannot install it because the software to install it won't allow and says "you already have the latest firmware' .

 

Does anyone know how to factory reset or by another way fix this problem?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.