Change email on my account

[Yobl]

I cannot change my email on my account, the edit button doesn't respond

[VikramTheGreat]

Hi @Yobl,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

That sounds frustrating! If the Edit button isn’t responding when you try to change your email, here are a few things you can try:
 

Troubleshooting Steps:

1. Try a Different Browser – Sometimes, certain browsers don’t work well with HP’s website. Try using Google Chrome, Microsoft Edge, or Firefox.
    
2. Clear Cache & Cookies – Go to your browser settings and clear cache/cookies, then reload the page.
    
3. Disable Browser Extensions – Some extensions (like ad blockers) can interfere with website functionality.
    
4. Use Incognito/Private Mode – Open the HP account page in an incognito/private window and try again.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support