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- Easy Print Manager prints but won't scan

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08-28-2023 06:34 PM
I have a Samsung SL-M2880FW which came with Easy Print Manager 2.0.1.245 and has been working for years. It still prints, but has recently stopped scanning. The all-in-one acts like it is going to scan (wakes up) but almost immediately the application displays the following error;
"The requested image could not be scanned. Please, check if your scanner is connected properly. If your system does not have enough memory, please, try to reduce the image resolution or size."
It does not matter if I try flatbed or ADF. I have 4.6GB of available memory (all resources are reasonable). I've rebooted everything and checked cables but no luck.
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08-28-2023 09:55 PM
When you state 4.6 gigs are you referring to memory or harddrive space? 4.6 gigs of harddrive is too little to allow proper operation of a computer.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.