• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Microsoft Windows 10 (64-bit)

Samsung Xpress SL-M2885FW Laser Multifunction printer. A message (and flashing light) tells me to 'Replace with new imaging unit.' But an imaging unit is meant to last for c. 50k pages and I've used only 4 laser cartridges = c. 12k. I therefore assume that the problem is not the imaging unit but an incorrect error message. Is that likely to be the case? And, if so, how do I override the error message?

2 REPLIES 2
HP Recommended

The drum can print 9k pages, not 50k. 

 

https://www.hp.com/us-en/shop/pdp/samsung-mlt-r116-imaging-unit 




My profile on LinkedIn

HP Recommended

Thanks. I'd clearly misread something about 50k. At 9k that means that the computer consumables are much more expensive than I'd expected. The last decade has seen a trend to cheap printers and expensive consumables. It's a viable business model, I suppose. A bit like razors....

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.