Evidently HP does not know the difference between windows and Mac

[BigDogBites]

Shows a distinct lack of awarness and care in setting up the download which became available in January 2018 over a year ago. I attempted to download a firmware upgrade for my printer which runs on a Macintosh computer. HP describes the download as follows, "Samsung SL-M283x Series Firmware - V3.00.01.13_9001012.0.00 7.8 MB Jan 25, 2018 - Type: FirmwareVersion: V3.00.01.13_9001012.0.00 - Operating systems: Mac OS X 10.1 - Release date: Jan 25, 2018 - File name: M2835_V3.00.01.13_9001012.zip (7.8 MB) - Description: This firmware upgrade fixes a WiFi security issue for the SL-M2830, SL-M2835 Series printers. - Fix and enhancements: This firmware upgrade addresses a WiFi security issue." 

The download includes the following files for a windows machine.

M2835_V3.00.01.13_ 9001012.hd

SWUPGRADE_ON.prn

M283x_Release Note_English.pdf

usblist2.exe

[ShlomiL]

Hi,

It is intended for both Windows or Mac, see the attached M283x_Release Note_English.pdf:

A USB cable update is only available for PCs, Updating from the network can be done from Mac OS as well.

Shlomi

[BigDogBites]

Thanks for the prompt reply and thanks for resetting my expectations tht USB was not for both Mac and Wndows but only for Windows. I am  still having trouble,  you wrote, "It is intended for both Windows or Mac, see the attached M283x_Release Note_English.pdf:" The pdf says: the alternative is 'Updating from the Network'. I assume the instructions intended me to look for that address on a local wi-fi network. However, this is not a good solution if no local wifi network is available. I did set up the printer as DIRECT-KQPrinter and then attempted to attach to it using the IP address presented 10.0.1.145 to no avail. Any other ideas?

[ShlomiL · Accepted solution]

Hi,

from reviewing its user guide, I can see the default IP Address for WiFi Direct is 192.168.3.1

If you experience difficulties, I suggest temporary connect the printer with a network (ethernet) cable and perform the update.

Shlomi

[BigDogBites]

The 'support' from HP for Mac users doesn't seem as friendly as it does for Wondoze users. 

Thanks for helping me out.