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Hello all,

Recently I have replaced my factory cartridge on my Samsung SCX-4300 printer with new cartridge and after that generic text ( PI:29 AD:111 PAI:0 PV:4 ADC:0 THV:0 DB:0 TC:0 /3290065) appears at the bottom of the every page?! Generic text is every time different but it has similar values. 

This is happening even If print/copy page directly from printer menu without printing from my computer/laptop. I've tried to print from different computers/OS, updated printer drivers but nothing...

Also I have to mention even if I return old original factory cartridge and print with it I still got generic text at the bottom of the page. Beside that I tried to flash printer with original factory firmware (version 1.18) and still the same generic text at the bottom of the page...

I've uploaded print screen of Configuration Report where you can see among other things at the bottom of the page generic text I was talking about.

 

Is there anything I can do to remove this generic text at the bottom of every page?SCX_4300.jpg

 

Kind regards,

Brana

2 REPLIES 2
HP Recommended

I will say up front that this is something I have never seen. While you state you flashed the firmware, I would suggest that possibly you may need to perform a hard drive recovery to reset all settings on the machine as something is clearly not right.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

OK. How to do hard drive recovery on Samsung SCX-4300? 

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