• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
Locked

‎08-22-2019 12:48 AM

HP Recommended
Product: Samsung XPress-SL-M2885
Operating System: Microsoft Windows 10 (64-bit)

Hi, the Connection to GCP works but the prints I get are garbled. Instead of rendering the Image correctly I only get an ASCII print of the PDF 1.7 Header (plus binary stuff sent as characters .. endless number of pages). I assume that PDF1.7 is to high a Version for this printer .. but I don't know how to down-convert. Utlimately I have never had such Problems when printing via LAN. Anyone?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2019 10:36 PM

HP Recommended

Solved! I had the idea to do the printer's registration over and that remedied.

 

Formerly the content type on GCP was PDF .. now it is "image/pwg-raster, text/plain" which works.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-23-2019 10:36 PM

HP Recommended

Solved! I had the idea to do the printer's registration over and that remedied.

 

Formerly the content type on GCP was PDF .. now it is "image/pwg-raster, text/plain" which works.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.