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‎08-28-2025 07:11 AM

HP Recommended

I need help with HDD failure on my Samsung M4580FX.  Error code: HDD System failure:S1-2449, S1-2446 and S1-2444.  I tried to repair it via recovery mode with no luck.  I imagine it failed, and it needs to be replaced.  I have ordered a new one, but I would like to be ready when it arrives to install it.  I will need some help with the restoring or  formatting of the new HDD.  Does anybody have some insight into this procedure?  Thanks in advance for your help.

 

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‎08-28-2025 09:25 AM

HP Recommended

I have requested that a moderator enable private messaging on your account, as I have information that should help you but I am not allowed to share that on the open forum.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-28-2025 09:25 AM

HP Recommended

I have requested that a moderator enable private messaging on your account, as I have information that should help you but I am not allowed to share that on the open forum.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎08-28-2025 09:46 AM

HP Recommended

Perfect.  Thank you.  Is there something I need to do to permit private messaging with you?

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