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2 REPLIES 2
06-07-2022 04:12 PM
Have you checked the IP address that is set for the wired connection? Try changing the settings to DHCP and see if you get an address on the same network segment as your computer.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-08-2022 03:30 AM
Thank you Repairatrooper,
can you get more specific though for total network-dummies like me?
Where do I look up the IP address for the wired connection, and what do I do with it then?
Where do I change the settings to DHCP?
What is a network segment, and where can I see if it's on the same segment as my computer?
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