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- Impossible to reset SyncThru Web Service password

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03-19-2023 01:59 PM
Product: Samsung ML-2955DW
Operating System: Microsoft Windows 11
Hello,
I own a Samsun ML-2955DW laser printer.
I wanted to connect to the SyncThru Web Service Admin panel.
It didn't work with the default id / password (admin / sec00000).
I had the message :
Login Failed. Please make sure your ID and Password are correct.
I tried to restore factory settings with Samsung Easy Printer Manager (using USB cable), but there is no "clear" button and i can not reset the SyncThru password.
Could you help me please ?
Thanks a lot in advance for your help.
Best regards,
Cyril
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