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HP Recommended
Samsung xpress c480FW
Microsoft Windows 10 (64-bit)

Samsung xpress C480FW printer. When I print a photo, it leaves a large blank space. Imaging cutting a photo, horizontally, into three pieces and throwing one piece away. That's what the photo looks like. The problem does not happen with PDF, or documents.Printer Problem Example 1s.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Problem fixed. It wasn't the computer. It wasn't the printer. It was the cable connecting them. I had other computer hooked to that printer and they worked. I copied the network address from one of the other computers and used it to connect wireless.

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1 REPLY 1
HP Recommended

Problem fixed. It wasn't the computer. It wasn't the printer. It was the cable connecting them. I had other computer hooked to that printer and they worked. I copied the network address from one of the other computers and used it to connect wireless.

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