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HP Recommended

Air print not working on my printer anymore.

It was working before.

I updated the Firmware but now its not working.

Not sure why?

My printer is online via WIFI and works fine with other PC and Macs via WIFI

It just is not discoverable with my iPad or iPhone ?

I ran diagnostics app on my home network and devices and they are all working fine.

My iPhone and iPad can not see the printer ?

Samsung printer info shows Air print is Enabled and Printer is working fine and online.

 

I have an old Epson all-in-one WF-3540 inkjet printer on my Network and it works fine.

it has Air Print capability too. I can print to it fine from my iPad and iPhone.

 

So I think the Problem is with the Samsung printer and Apple IOS.

 

 

Screenshot (124).pngScreenshot (123).png

Alex H.
2 REPLIES 2
HP Recommended

Update:

I Turned on an old Samsung printer I have model # ML2955DW and it works fine with my iPad/iPhone.

 

So I think somewhere a Firmware update broke the M2835DW printer.

 

Can you provide me with the link to the correct firmware for the "Samsung Xpress M2835DW" printer ?

 

Alex H.
HP Recommended

This printer works fine with MS-Windows computers and tablets running Win-10 & 11.

And works fine with OSX computers.

 

The problem is with IOS devices ( iPhone/iPads )

 

The printer does NOT show up in Select a Printer option on IOS Devices.

 

Alex H.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.