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‎03-31-2026 11:14 AM

HP Recommended

Hi everybody, hi Mark !

My HDD for the M4583FX has stopped working. DiskGenius reports some bad sectors, so I need access to the HP ftp server to download the appropriate recovery files to make up the new disk.

As I`m new I guess PM Support must first be granted to me ...

 

Thanks for your support !

 

Tom

1 person had the same question
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‎04-01-2026 07:18 AM

HP Recommended

looking forward to it !

 

thank you

View solution in original post

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5 REPLIES 5

‎03-31-2026 09:27 PM

HP Recommended

I have requested that a moderator enable private messaging on your account, as I have information that should help you but I am not allowed to share that on the open forum.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-01-2026 07:18 AM

HP Recommended

looking forward to it !

 

thank you

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‎04-01-2026 05:04 PM

HP Recommended

Message sent. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎04-02-2026 09:31 AM

HP Recommended

the script worked perfectly ... up to 99 % and now it seems to have halted ... any idea ?

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‎04-03-2026 12:54 AM

HP Recommended

solution for the 99% bug: persevere, try again until it works !

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