NO Toner/INK samsung xpress c480fw

[KOM8]

I have replaced toner cartridge ; tried to reset the device, empty toner overflow still states no toner- I  cant print

it will let me use the copier function on the device but will not print from my computer

[Garp_senchau]

@KOM8, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Restart the Printer

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Remove the cartridges.
4. Press and hold the power button for 30 seconds.
5. Plug the power cord back in.
6. Wai for few minutes and then insert the cartridges (let printer prompt for cartridges)
7. Turn on the printer

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

For your reference: 

Samsung Laser Printers - Toner Empty or Toner Exhausted or Replace Toner Error Message | HP® Support

Samsung Laser Printers - Prepare Toner or Toner Low Error Message | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,