Paper jam light keeps blinking and no paper jam

[Bawindatt]

I cleared a paper jam on my Samsung  Mf288 and now it keeps blinking paper jam. I have checked everything and no paper jam. How do I reset this that it’s not blinking paper jam

[A_Gayathri]

Hi @Bawindatt,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Doctor1940]

Any attempt to print causes messages: 1. Turn printer off then on. 2. Load 8.5x11 inch paper. 3. Clear Paper jam. None of these conditions exist that the printer then goes thru the same routine.

[Doctor1940]

Office Jet Peo 6978, Prod number TOF29A. Serial THOBR5N1HP

[Doctor1940]

PRODUCT NUMBER TOF29A, sERIALL NUMBER THOBR5N1HP