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‎12-13-2017 01:46 PM

HP Recommended
Product: xpress c 480 fw
Operating System: Microsoft Windows 10 (64-bit)

This thing has been warming up for the last hour.  I have unplugged and replugged it.  I have cleared it. I have checked the back to see if those safety things are still in it.  I have only made about 25 copies on it.  Then I had a problem with the paper jamming.  I sent it back and they said they fixed it, but now all it does is say it is warming up, then it says it is ready to copy and then it takes the paper but doesn't copy and switches to warming up.  What can I do?  How do you get to talk to someone around here.

1 person had the same question
1 REPLY 1

‎12-15-2017 11:44 PM

HP Recommended

Sorry to hear that you are experiencing this problem.I think that the fuser unit has a problem and will have to be replaced.Take the machine back and get them to solve the problem is the only way.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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