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‎05-28-2025 05:40 AM

HP Recommended
Product: Samsung X7500 Series
Operating System: Microsoft Windows 10 (64-bit)

Olá,

Preciso da imagem de recuperação do HDD para o Samsung MultiXpress SL-X7500LX.

Ocorreu um erro: o símbolo de carregamento fica permanentemente visível no visor.  A reinicialização do sistema não funcionou.

Eu instalei um novo HDD. Se isso não ajudar, como posso atualizar o sistema novamente pelo Android?

Nem todas as informações da impressora são carregadas via endereço IP e não consigo mais acessar o menu de serviço porque a tela está bloqueada.

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4 REPLIES 4

‎05-28-2025 12:10 PM

HP Recommended

I have requested that a moderator enables private messaging on your account so I can send you some information that I cannot post on the public forum.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-29-2025 12:52 PM

HP Recommended

Link sent via PM.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-30-2025 07:05 AM

HP Recommended

O link enviado é da C40xx_series o que eu preciso é da K7500 poderia me ajudar nisso?

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‎05-30-2025 06:18 PM

HP Recommended

Oops, yes I sent the wrong link, I have corrected the link and sent it to  you. Sorry about that. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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