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‎06-18-2024 03:58 AM

HP Recommended

I have SAMSUNG MultiXpress X7400

 

The problem is that the printer sometimes gets to the main screen and shows "Loading", sometimes gets to main screen, but most of functions does not work (including Settings).

 

Printer shoes the error UI System Failure #S5-3111 and from the Internet i saw that it could be fixed with recovery file.

 

Where could I find the recovery files?

1 person had the same question
1 REPLY 1

‎06-18-2024 10:16 AM

HP Recommended

I have the information you need but cannot post on the open forums and will have to send you a private message. As a new user, I have to have a moderator enable that feature on your account and that may take a day. Watch the envelop icon in the upper right, when you have a message a red dot will appear on it.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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