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‎03-31-2019 05:48 AM

HP Recommended
Product: SAMSUNG XPRESS M2670FN
Operating System: Microsoft Windows 10 (64-bit)

WHEN USING THE MULTI PAGE SCAN OPTION (THE TOP TRAY OF THE PRINTER THAT I CAN PUT FEW PAGES TO SCAN ONE AFTER THE OTHER) SCREEN SHOWS CONNECTING FOR ABOUT 10 SEC THEN SHOW MESSAGE NOT AVAILABLE.

 

I HAVE DELETE AND RE-INSTALL FEW TIMES BOTH DRIVERS & SOFTWARE

 

THE ONLY WAY FOR ME TO SCAN NOW IS THROUGH Samsung Easy Document Creator BUT I NEED TO SCAN ONE BY ONE AND ITS A PAIN.

 

THIS ALL HAPPEN AFTER WIN10 UPDATE.

 

ANY IDEA WHAT TO DO?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2019 08:44 AM

HP Recommended

Hello RAMBAM1958

Basically you can enable Scan to PC from the software Samsung Easy Printer Manager, you need to select the desired port on the software (USB or wireless), you need to make sure that the Easy Printer Manager window is on advanced mode to have the machine settings and the Scan to PC options. Depending on the port you setup you would need to select on the printer Network PC for an online connection or Local PC for USB, you can try as well to scan Multi page from Samsung Easy Document Creator by placing the sheets onn the top feeder and selecting the document source as "ADF" in the scan settings.

I hope this can help you a little bit, let me know your results or if you need further assistance.

Best regards.

Knowledge is to be shared.

View solution in original post

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4 REPLIES 4

‎04-02-2019 04:45 PM

HP Recommended

This seems to be an issue on these printers.  I have not found a fix other than the one you are currently using.

Was this reply helpful? Yes No

‎04-03-2019 08:44 AM

HP Recommended

Hello RAMBAM1958

Basically you can enable Scan to PC from the software Samsung Easy Printer Manager, you need to select the desired port on the software (USB or wireless), you need to make sure that the Easy Printer Manager window is on advanced mode to have the machine settings and the Scan to PC options. Depending on the port you setup you would need to select on the printer Network PC for an online connection or Local PC for USB, you can try as well to scan Multi page from Samsung Easy Document Creator by placing the sheets onn the top feeder and selecting the document source as "ADF" in the scan settings.

I hope this can help you a little bit, let me know your results or if you need further assistance.

Best regards.

Knowledge is to be shared.
Was this reply helpful? Yes No

‎04-05-2019 11:02 AM

HP Recommended

yyyeeesss ! ! !

thank you so much i have managed to make it work

you are life saver!

all the best!

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‎04-09-2019 10:50 AM - edited ‎04-09-2019 10:50 AM

HP Recommended

I am glad to hear that you figured it out.

Regards.

Knowledge is to be shared.
Was this reply helpful? Yes No
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