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‎02-25-2021 04:12 PM

HP Recommended
Product: Mac Book Pro
Operating System: Other

The scanner function is not working on my Samsung C1860 Series multi-function printer. It will do an overview scan, but neither the document feeder nor the flatbed will complete a scan without opening an error dialogue - IF kind of scan is set to "Color"

 

"Scanner reported an error"

"An error occurred during scanning"

 

I am running OS Big Sur 11.2.1

Category:
1 REPLY 1

‎02-28-2021 09:15 AM

HP Recommended

@SpacePandDeluxe

 

Welcome to the HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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