• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎02-25-2021 04:12 PM

HP Recommended
Product: Mac Book Pro
Operating System: Other

The scanner function is not working on my Samsung C1860 Series multi-function printer. It will do an overview scan, but neither the document feeder nor the flatbed will complete a scan without opening an error dialogue - IF kind of scan is set to "Color"

 

"Scanner reported an error"

"An error occurred during scanning"

 

I am running OS Big Sur 11.2.1

Category:
1 REPLY 1

‎02-28-2021 09:15 AM

HP Recommended

@SpacePandDeluxe

 

Welcome to the HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.