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SpacePandDeluxe
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Samsung C1860 will not scan in color

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Mac Book Pro
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The scanner function is not working on my Samsung C1860 Series multi-function printer. It will do an overview scan, but neither the document feeder nor the flatbed will complete a scan without opening an error dialogue - IF kind of scan is set to "Color"

 

"Scanner reported an error"

"An error occurred during scanning"

 

I am running OS Big Sur 11.2.1

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@SpacePandDeluxe

 

Welcome to the HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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