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Samsung C1860 will not scan in color

HP Recommended
Mac Book Pro

The scanner function is not working on my Samsung C1860 Series multi-function printer. It will do an overview scan, but neither the document feeder nor the flatbed will complete a scan without opening an error dialogue - IF kind of scan is set to "Color"


"Scanner reported an error"

"An error occurred during scanning"


I am running OS Big Sur 11.2.1

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HP Recommended



Welcome to the HP Support Community!


For support options for Samsung Printers in your country or region please check this website


Take care.



I am an HP Employee

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