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‎05-25-2026 11:36 AM

HP Recommended

Fair enough!

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‎05-25-2026 03:46 PM

HP Recommended

Hi

 

I am stuck trying to get into the System Restore menu, when I turn the printer on it says "Loading". The document you sent says to disconnect the hdd cable and remove the side panel and press a button. I found the button but where is the side panel and hdd cable? The image seems to suggest the whole right hand side panel comes off, is this what I need to do?

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‎05-25-2026 04:20 PM

HP Recommended

I just had a look at the service manual and the specs state that there is no harddrive, but a previous post of mine would contradict that.

 

Solved: Removal of Samsung C4060 hdd - HP Support Community - 9015130

 

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‎05-26-2026 04:09 AM

HP Recommended

Page 258 suggests there can be a HDD error. Currently we’re into the top of the printer and are trying to locate it. image.jpg

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‎05-26-2026 05:32 AM

HP Recommended

Do we detach the scanner to get to it? Could do with some further info to get into it.

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‎05-26-2026 07:30 AM

HP Recommended

I have never actually seen or worked on this model. Your best bet would be to find a service manual online as that will have disassembly instructions.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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