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‎05-28-2025 04:31 AM

HP Recommended
Product: M4580FX

Hi

I have a samsung printer that had a bad HDD, I recieved a new HDD but it has no software on it, so I am still getting error S1-2411.

 

HP sent me the M458x.tar.gz.ehd. 

 

Do I need other software as well or is this fine.

 

I need assistance installing this software on the samsungs HDD.

 

Thanks

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‎05-28-2025 12:11 PM

HP Recommended

I have requested that a moderator enables private messaging on your account so I can send you some information that I cannot post on the public forum.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-29-2025 12:49 PM

HP Recommended

I have sent you a link via PM.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-30-2025 05:34 AM

HP Recommended

Hi

 

This worked, thanks a lot.

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