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05-13-2019 09:47 AM
We can assist you but first I would like to ask you, what is the operating system of the computer where you are working on?
and which is the reason of trying to update the Firmware?
We just recommend a FW update if necessary, to solve some kind of issues.
If you have the chance please let me know that additional information to assist you betterly.
05-13-2019 09:59 AM
Well, but you need to be aware that if your machine is working properly, a Firmware update without a specific reason can cause a malfunctioning with your product and once the Firmware is updated the process is irreversible.
Would you like to continue with the update anyways?
05-13-2019 10:25 AM
Ok, I just considered that you would need to know.
Here is the file and can only be used from a Windows computer or via Wireless from other device.
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