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‎06-23-2020 10:46 AM

HP Recommended
Product: ExaSL-M4580FX
Operating System: Microsoft Windows 10 (64-bit)

Having some issues with scanning via SMB, work on WIndows 7 but none of the Win 10 computers?

4 REPLIES 4

‎06-29-2020 06:16 AM

HP Recommended

I would check the minimum version of "SMB Client" permitted  by the Samsung printer (in the device settings "digital send - server") to match the SMB level accepted by the PC (you can browse different shell a line command to check which SMB version is enabled).
The Windows version alone should not be an important factor... good luck

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‎06-30-2020 07:11 PM

HP Recommended

I chcked on my printer connected to a windows 2012 and only works with SMB1 enabled.

The printer is updated to latest fw but no way to scan to a server directlory using SMB2.x

Must be a defect in the network software  of the printer

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‎07-01-2020 01:22 AM - edited ‎07-01-2020 01:31 AM

HP Recommended

See this link for information regarding support of SMB levels. According to the document your series should support SMB V2, but you will need to make sure you have the current firmware installed.

 

https://support.hp.com/ee-en/document/c05835584

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎07-01-2020 01:38 AM - edited ‎07-01-2020 01:41 AM

HP Recommended

In my case: M4580 firmware v. V5.H6.00 the "Scan to SMB" only works if enabling SMB1 on Windows side. The article list M4580 as capable of of SMB2 & 3.

In the Windows Server 2012 R2 I have enabled both SMB1 and SMB2.

Any other settings on the printer to enable SMB2.x ?

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