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‎09-30-2025 01:22 PM

HP Recommended

Hello,

I have a Samsung Xpress C43x Series (SL-C430W) printer.
My operating system is macOS Monterey 12.x.

The problems are:

  • When I connect the printer via USB, macOS shows the error: "The software for the printer was installed incorrectly. Please reinstall the software from the manufacturer."

  • I installed Gutenprint 5.3.4 drivers, but the printer still does not print.

  • When I try to connect via Wi-Fi (AirPrint), the printer is not discovered after I changed my router/Internet. WPS does not work, and the printer does not print a proper Network Configuration Report, only a Supplies Report.

I need your help with:

  1. Providing a compatible driver or software for macOS Monterey (or confirming that only AirPrint is supported).

  2. A clear step-by-step guide for connecting the Samsung C43x to a new Wi-Fi network if WPS does not work (for example, via USB setup).

Please advise how I can restore normal printing functionality.

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