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HP Recommended
Samsung Xpress SL-M2070FW Laser Multifunction Printer
macOS 10.15 Catalina

I have a Samsung Xpress M2070FW Laser Multifunction Printer, and it’s a mess guys, the scanner doesn’t work at all. As u can see the GIF attached, the Latest Driver u published 2 weeks ago (December the 11th) for Mac OS Catalina 10.15 doesn’t work at all. It’s very disappointing to have a great printer and the functions are broken. Please help us ASAP.

 

Also make sure the scanning driver works perfectly when u finally fix it, I’m talking about scanning multiple documents for a single file, export to PDF and so on….these never worked before just a simple scan to JPG. Disappointing.

 

GIF LINK!!! :  https://gph.is/g/4Dnv32n

 

Rgds,

 

3 REPLIES 3
HP Recommended

So Apple sent an update a couple of days ago specifically for this printer driver. Let me say it's the same thing. U can only Scan in JPEG formats... I've tried Image Capture (as HP suggests) and its the same scanning driver that activates if u choose to scan something with this printer and when u decide to scan something to PDF it crashes....if u choose multiple scans for one document it crashes......

 

I honestly don't know what is Apple and HP playing with this situation........

 

As far as the official drivers for 10.15 MAC OS u can download from HP, they CRASH!!!!!! DON'T BOTHER........

 

Shame on these guys.......

HP Recommended

@FVI, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

TEJ1602
I am an HP Employee

HP Recommended

Hi TEJ1602,

 

Sill haven't received any private message from u guys. 

 

Please keep me posted ASAP, I'm kind of frustrated with this situation and I'm sure I'm not the only one.

 

Thanks!

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