Samsung clx-4195 toner not compatible error message

[MrMojoRisin713]

Samsung CLX-4195fw multi function printer, replaced black ink cartridge and now the other 3 colors are coming up "not compatible"  tried the online solutions about hard restart and pulling out cartridges but this did not work.  I'll be happy even if I could get it to print in black but nothing is working, Red light.  

[Echo_Lake]

@MrMojoRisin713

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Do the following to extend the usable life of the cartridge(s):

1. Open the front or top cover (depending on the model) of the printer.

2. Remove the toner cartridge(s) and shake the cartridge(s) from side-to-side several times to redistribute the toner.

3. Reinstall the toner cartridge(s) back into the printer.

4. Close the printer cover.

5. When the Toner Low or Prepare Toner message changes to Toner Empty or Toner Exhausted, the toner cartridge(s) is empty and needs to be replaced.

Replace the Toner cartridge(s) by visiting https://support.hp.com and locating the appropriate replacement toner cartridge(s) for your model of printer by referencing the Toner Compatibility Chart.

Hope this helps! Keep me posted for further assistance.
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