cancel
Showing results for 
Search instead for 
Did you mean: 
sir_timbit
Level 2
4 2 1 5
Message 1 of 6
3,166
Flag Post

Solved!

Samsung firmware updates

HP Recommended
Samsung Xpress SL-M2825 Laser Printer series
Chrome OS

Hi there, where can I find updated firmware for Samsung printers? I have a Samsung Xpress M2825DW laserprinter. I'm trying to use it with a Chromebook. In recent weeks I've had problems trying to print from ChromeOS. When printing even basic text documents, the printout I get shows the following: "11-1112 PWG Error - Incomplete session by time out"

 

It used to work, so I'm not sure if a recent update to Google/ChromeOS caused problems or something else. I've researched this error code and the general response was to upgrade the printer's firmware. When I went lookng on HP's site, all I could find for that model were drivers for Windows/Mac, but not firmware updates.

 

Any ideas? THanks in advance.

Sir_Timbit

1 ACCEPTED SOLUTION

Accepted Solutions
sir_timbit
Author
Level 2
4 2 1 5
Message 3 of 6
Flag Post
HP Recommended

Thanks for the FTP link--good to know! However, that particular firmware looks like it's intended for a different model printer. Mine is an SL-M2825DW, not a M2875DW. HP support ended up emailing me the firmware.... I don't know why they don't just make it listed on their regular support downloads page, where the drivers were.... If it *is* there, they sure bury it.

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
OsSt
Level 5
254 250 12 41
Message 2 of 6
Flag Post
HP Recommended

SL-M2825ND Firmware: M2875ND_V3.00.01.38.zip

I`m not a HP technician.
Just a electronics enthusiast .
If i helped, please hit that Kudos button 🙂
If i solved your problem, please mark your thread solved 🙂
Was this reply helpful? Yes No
sir_timbit
Author
Level 2
4 2 1 5
Message 3 of 6
Flag Post
HP Recommended

Thanks for the FTP link--good to know! However, that particular firmware looks like it's intended for a different model printer. Mine is an SL-M2825DW, not a M2875DW. HP support ended up emailing me the firmware.... I don't know why they don't just make it listed on their regular support downloads page, where the drivers were.... If it *is* there, they sure bury it.

View solution in original post

Was this reply helpful? Yes No
OsSt
Level 5
254 250 12 41
Message 4 of 6
Flag Post
HP Recommended

The firmware fits both of the printers.
Here in HP support this firmware file is listet next your SL-2825 

I`m not a HP technician.
Just a electronics enthusiast .
If i helped, please hit that Kudos button 🙂
If i solved your problem, please mark your thread solved 🙂
Was this reply helpful? Yes No
arbortender
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended
Please provide a link for the firmware for Samsung Express M2830DW. Thanks!
HP Mini 311-1037NR
HP Business Inkjet 1100dtn Printer
HP Scanjet 5590 Scanner
HP Color Laserjet 8550 Printer
HP Officejet 630 All-in-one
Was this reply helpful? Yes No
Bigpoppa75
Level 1
3 3 0 2
Message 6 of 6
Flag Post
HP Recommended
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation