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‎01-09-2018 02:59 PM

HP Recommended
Product: Samsung Xpress SL-M2825 Laser Printer series
Operating System: Chrome OS

Hi there, where can I find updated firmware for Samsung printers? I have a Samsung Xpress M2825DW laserprinter. I'm trying to use it with a Chromebook. In recent weeks I've had problems trying to print from ChromeOS. When printing even basic text documents, the printout I get shows the following: "11-1112 PWG Error - Incomplete session by time out"

 

It used to work, so I'm not sure if a recent update to Google/ChromeOS caused problems or something else. I've researched this error code and the general response was to upgrade the printer's firmware. When I went lookng on HP's site, all I could find for that model were drivers for Windows/Mac, but not firmware updates.

 

Any ideas? THanks in advance.

Sir_Timbit

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2018 01:41 PM - edited ‎01-12-2018 01:45 PM

HP Recommended

Thanks for the FTP link--good to know! However, that particular firmware looks like it's intended for a different model printer. Mine is an SL-M2825DW, not a M2875DW. HP support ended up emailing me the firmware.... I don't know why they don't just make it listed on their regular support downloads page, where the drivers were.... If it *is* there, they sure bury it.

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5 REPLIES 5

‎01-11-2018 01:39 AM

HP Recommended

SL-M2825ND Firmware: M2875ND_V3.00.01.38.zip

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

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‎01-12-2018 01:41 PM - edited ‎01-12-2018 01:45 PM

HP Recommended

Thanks for the FTP link--good to know! However, that particular firmware looks like it's intended for a different model printer. Mine is an SL-M2825DW, not a M2875DW. HP support ended up emailing me the firmware.... I don't know why they don't just make it listed on their regular support downloads page, where the drivers were.... If it *is* there, they sure bury it.

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‎01-12-2018 03:17 PM

HP Recommended

The firmware fits both of the printers.
Here in HP support this firmware file is listet next your SL-2825 

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

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‎08-24-2018 07:25 PM

HP Recommended
Please provide a link for the firmware for Samsung Express M2830DW. Thanks!
HP Mini 311-1037NR
HP Business Inkjet 1100dtn Printer
HP Scanjet 5590 Scanner
HP Color Laserjet 8550 Printer
HP Officejet 630 All-in-one
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‎09-18-2018 09:09 PM

HP Recommended

ftp://ftp.hp.com/pub/softlib/software13/printers/SS/SL-M2830DW/

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