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‎01-30-2021 07:07 AM - edited ‎01-30-2021 08:07 AM

HP Recommended
Product: Samsung Xpress M2675FN
Operating System: Microsoft Windows 10 (64-bit)

Hi,

after upgrading Windows 10 Pro to build 19041.746, the scan to PC option no longer works. Before it worked without any problems and now it shows "not available".

Drivers and Firmware are updated to the newest version and so is the Samsung Easy Printer Manager.

Trying to fix this issue with the instructions from here does not work, as the Samsung Easy Printer Manager does not show the "Scan to PC" option in advanced mode.

Uninstalling the update did not help either.

Does anyone have any ideas or suggestions on how to solve this problem?
Many thanks in advance.

 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2021 02:18 PM

HP Recommended

So, after waiting a week and then trying it again the scan to PC option seems to work again mysteriously.

View solution in original post

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1 REPLY 1

‎02-06-2021 02:18 PM

HP Recommended

So, after waiting a week and then trying it again the scan to PC option seems to work again mysteriously.

Was this reply helpful? Yes No
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