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HP Recommended
Samsung Sl-X7400
Microsoft Windows 7 (64-bit)

Hello HP Support&Community,

please tell me how to get the firmware and procedure to change HDD.

System told HDD (320GB) is defective, but test at external pc (lowlevel format) is ok.

Also it`s possible to take up to 1TB  HDD/SSD?

BR Alex

9 REPLIES 9
HP Recommended

It will likely not support SSD and adding a larger drive may or may not be supported. Here is a document on how to perform a restore https://www.dropbox.com/s/2z8suqa2kthwqm4/Samsung%20recovery.pdf?dl=0

 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hello Expert,

thanks for reply.

The link ftp://ftp.hp.com/pub/softlib/software13/printers/ss/hdd-ui-recovery inside the pdf document is dead.

Please renew.

HP Recommended

Hello,

link is working, but there are errors displayed.

Connection to the server closed. Failed to connect to server.

During download connection stopped wirh errors. Now nothing possible to work again.

I tried at different location with same problem.

Can you help please?

HP Recommended

The file is here: https://www.dropbox.com/s/jpvmdix6nyc7d8q/X7x00_series_V11.01.09.01_FS_V15.02.06.23.15_HDD.zip?dl=0

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Can you help again, please?

I tried to revover harddisk, but the USB will not mounted. Tried with FAT and FAT32 format, stick size is 2GB.

There`s also Hard Disk partition error with new harddisk (320GB)-no SSD. Repair will finish with ok, but no booting possible.

Only booting in recovery mode. During booting short time will user mode displayed, but ends with recovery mode.

IMG_20220224_103938.jpgIMG_20220224_105117.jpgIMG_20220224_112022.jpg

HP Recommended

Did you format the drive using the first option? Also looking at the instructions is states you will be prompted to connected the usb drive when it is needed. I would also try a different brand of USB key as i have found printers can be fussy about this.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Yes, format was the first option.

Please tell me the best USB sticks to use?

HP Recommended

I have had best experience with San-Disk or Kingston memory sticks and worst experience with Lexar and Verbatim.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Please tell me suggested size of USB stick?

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