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- Unable to reset password from Samsung Easy Printer Manager. ...

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03-18-2023 06:06 PM
I updated the SyncThru Web Service default password from default password 'sec00000' to a new password (using 1Password). On trying to login there is an error message "Login Failed. Please make sure your ID and Password are correct."
In order to reset the password, I followed instruction on "How to Reset Your SyncThru Password for a Printer with No Display Menu" from https://support.hp.com/gb-en/product/samsung-xpress-sl-m2835-laser-printer-series/16462889/model/164...
I installed Samsung Easy Print Manager forMac (Version 1.03.38). My Printer is displayed and I updated Easy Printer Manager to Advanced mode. After clicking 'Device Settings' there is no 'Network' tab so I am un able to click the 'clear' button under 'Restore Default'. The blue button just takes me to the SyncThru Web Service page.
I would therefore like to perform a factory reset of the printer.
Can you please explain the procedure to perform a factory reset on SL-M2835DW.
Many thanks.
Jean