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- Vägrar skriva ut i svartvitt med hänvisning till att röd ton...

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06-09-2021
03:57 PM
- last edited on
08-06-2021
02:05 PM
by
RodrigoB
Gäller Samsung skrivare CLX6260FW
Skrivaren vägrar att skriva ut i svartvit text med hänvisning till att röd toner är **bleep**. Vid skakning av kasetten känner man att massor av röd toner är kvar.
Endast 10 000 kopior är gjorda.
Mitt behov är endast svartvita utskrifter, varför min undran är hur man får den att skriva ut dem.
(Displayen till skrivaren har slocknat, flera år sedan.)
Sten Enerstam
[Personal Information Removed]
06-09-2021 04:01 PM
Hey @CLX6260FWI 🙂
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
Regards,
MarcusC
06-10-2021 01:46 PM
Unfortunately due to design restrictions color laser printers mostly will not function unless all cartridges are in operational condition. This is to ensure that when it needs to do a calibration to ensure print quality it is able to reference all cartridges. It seems dumb I know but typically consumers are going to demand best print quality and this is one of the ways to ensure that.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.