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beverlyjorgense
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Message 1 of 2
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VH240a Monitor with internal speaker

HP Recommended
HP monitor VH240a
Microsoft Windows 10 (64-bit)

All wires plugged. It worked this morning now it doesn't bought this monitor last month. Lousy speakers ready to send back until I do how do I fix...no error message. it is like something is unplugged but nothing is. checked., Ideas Also can I just attach my old speakers to this monitor that worked just fine. This really is a lousy system regarding speakers.  So when no board comes up to click that fits what do you then click? I clicked Samsung but that is not my problem. Problem is this monitor only/speakers not working

 

 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@beverlyjorgense Welcome to HP Community!

 

I understand that the monitor internal speakers are not working.

 

I understand your concerns.

 

As you have stated that you have already tried with external speakers working fine.

 

I would suggest you contact our phone support and check for the service options. They will help you.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

 

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