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‎09-06-2021 07:53 AM - edited ‎09-06-2021 08:51 AM

HP Recommended
Product: XPRESS M2022W

MY "SAMSUNG XPRESS M2022W" LASER PRINTER CANNOT PULL INTO THE PAPER.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2021 08:26 AM

HP Recommended

Hi @FBencini !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

MayS. 

I work on behalf of HP

View solution in original post

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5 REPLIES 5

‎09-06-2021 08:26 AM

HP Recommended

Hi @FBencini !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

MayS. 

I work on behalf of HP
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‎09-06-2021 08:54 AM

HP Recommended

Grazie Signorina MayS, ho seguito il Suo consiglio di riscrivere la domanda in inglese. Spero di averla pubblicata.

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‎09-06-2021 02:10 PM

HP Recommended

If you can hear the mechanism turn but no paper is fed then it is likely that the pickup rollers are either worn or dirty.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎09-06-2021 03:05 PM

HP Recommended

Lo pensavo  anch’io. Ma Lei sa come arrivare  al rullo di gomma retrostante  e come farlo ritornare a catturare i fogli.
la ringrazio. Francesco ing Bencini  

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‎09-12-2021 07:59 PM

HP Recommended

Do you know how I can clean or replace worn or dirty pickup rollers?

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