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‎01-19-2021 07:27 AM - edited ‎01-19-2021 07:48 AM

HP Recommended
Product: Samsung M2070
Operating System: Microsoft Windows 10 (64-bit)

I have Windows 10 and a Samsung M2070 printer, there is a problem with scanning : i/o error while communicating with the device Please wait and try scanning again. If it does not help, please turn the device off, then switch it on and wait while it warms up". How do I fix this?

Category:
3 REPLIES 3

‎01-19-2021 07:39 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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‎01-22-2021 03:55 AM

HP Recommended

will I be given help in solving my problem?

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‎01-22-2021 07:05 AM

HP Recommended

Give me an answer to my question. What should I do??? Your answer: "Please wait and try scanning again" is very stupid. I can't work because of you

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