07-01-2020 08:55 AM
@snickers87, Welcome to the HP Support Community!
As this is a hardware issue with the Notebook, please reach out to the HP Support in your region regarding the service options.
If the Notebook is out of warranty, I suggest you upgrade it. You may visit Hp Store to check the available models or take it to a local store for repair.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee
Didn't find what you were looking for? Ask the community