2820 slow printing and unable to copy

[Rahul8219]

Hi, I have installed the 2820 today through Wi-Fi and tried to print but the print took 15 minutes for a single page not sure why it is so slow. Also I could not copy, it seems the copy function is not working 

[A_Gayathri]

Hi @Rahul8219,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP DeskJet 2820 printer. Slow printing and inability to copy can be caused by several factors. 

Here are some steps you can take to troubleshoot:

• Check Connectivity: Ensure that your printer is properly connected to your Wi-Fi network and that the signal strength is good. A weak connection can cause delays in printing.
• Printer Driver: Make sure you have installed the latest printer driver. Sometimes outdated or corrupted drivers can cause slow printing or functionality issues.
• Printer Settings: Check the printer settings to ensure that the print quality settings are appropriate. High-quality settings can slow down printing significantly.
• Network Issues: If other devices on your network are also experiencing slow speeds, there might be an issue with your Wi-Fi network. Try restarting your router and check if the speed improves.
• Firmware Update: Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve performance issues. Update the firmware on an HP printer
• Paper Jam or Obstructions: Check for any paper jams or obstructions inside the printer that may be causing issues with the copy function.
• Printer Reset: Try resetting your printer to its factory settings. This can sometimes resolve persistent issues.
• HP Print and Scan Doctor: Use the HP Print and Scan Doctor tool to diagnose and resolve printing and scanning problems automatically. You can download it from HP's official website. HP Print and Scan Doctor

Refer to this document: HP DeskJet 2820 All-in-One Printer User manual 

I hope this helps. 

Take care and have a good day.

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