5255 All in one printer cutting of top of page while copying or printing

[dmtm62]

Every time I print or copy my pages are being cut off at the top.

I have tried all suggests from an old post in 2020.

Are their any updated solutions to this problem?

It started about a month ago. 

The test pages print just fine.

[sandytechy20]

@dmtm62

Welcome to the HP support community.

I understand that printer is cutting off the top of the page while copying or printing, I am glad to assist you.

Align the printer to fix the issue

• Align the ink cartridges for best print quality using the printer control panel.
• Load the input tray with plain white paper.
• Pull out the output tray, and then lift the output tray extender.
• 
• On the printer control panel, swipe left on the display, and then touch Setup .
• Touch Tools.
• Swipe up on the display, and then touch Align Printer.
• An alignment page prints.
• Wait for the alignment page to fully eject from the printer.
• After the alignment page prints, lift the scanner lid, place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass.
• 
• Close the scanner lid, and then touch OK.
• The printer aligns the ink cartridges.
• After the printer aligns the ink cartridges, touch OK on the control panel.
• Try to print again.

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.