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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
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Its specs
https://support.hp.com/au-en/document/c04704159
which says it has 802.11 b/g/n – 2.4 GHz networks only. Therefore it can't "see" 5.0GHz networks.
Please allow your wifi router to broadcast DUAL (both) bands which are 2.4GHz and 5.0GHz. Your printer will "see" 2.4GHz SSID and allow you to connect. Computer may connect to 5G network but they should know each other.
Regards.
BH
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