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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
vimar
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7640 only sends photos to computer

HP Recommended
HP Envy 7640 all-in-one
Microsoft Windows 10 (64-bit)

If I scan a document and save it as a PDF when I try to open the document in Word 2013 it opens as a photo and cannot be edited. I have checked all of the settings and all are for document, I have run the scan and print doctor and have found no issue. What setting is not correct and how do I change it so that I can edit a document in word. Thank You

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @vimar,

 

I'd like to help!

 

OCR software is required to use this feature. Open HP Scan software on the computer, and then look for a Save as Editable Text (OCR) shortcut.

  • If the shortcut displays, select it to scan the item as a document that you can edit.

  • If the shortcut does not display, your printer did not ship with HP OCR software. Purchase and install OCR software, such as OmniPage, FineReader, or Readiris.

You may refer to -How to Scan (Windows)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
15,116 15,077 1,219 1,379
Message 2 of 2
Flag Post
HP Recommended

Hi @vimar,

 

I'd like to help!

 

OCR software is required to use this feature. Open HP Scan software on the computer, and then look for a Save as Editable Text (OCR) shortcut.

  • If the shortcut displays, select it to scan the item as a document that you can edit.

  • If the shortcut does not display, your printer did not ship with HP OCR software. Purchase and install OCR software, such as OmniPage, FineReader, or Readiris.

You may refer to -How to Scan (Windows)

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
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