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Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Recommended
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Accepted Solutions
HP Recommended
Hi,
Thanks for using the HP Support Community.
The Automatic Document Feeder scans 1 sided only for this printer model.
For scanning 2 sided document, download and use the HP FULL software solution. Note that manual reload of the document to scan 2nd side is needed but the HP Scan software will automatically sort out the pages in order.
Download and install the software from here:
This example shows how to scan 2 sided using the HP FULL software solution (the HP Envy Pro 6455 also has an ADF that scans 1 side only) :
https://www.youtube.com/watch?v=dkxgtr-kT84
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended
Hi,
Thanks for using the HP Support Community.
The Automatic Document Feeder scans 1 sided only for this printer model.
For scanning 2 sided document, download and use the HP FULL software solution. Note that manual reload of the document to scan 2nd side is needed but the HP Scan software will automatically sort out the pages in order.
Download and install the software from here:
This example shows how to scan 2 sided using the HP FULL software solution (the HP Envy Pro 6455 also has an ADF that scans 1 side only) :
https://www.youtube.com/watch?v=dkxgtr-kT84
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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