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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP OfficeJet Pro 8135e All-in-One Printer

We just got a 8130e series printer that we use to mainly scan to email on. Is there a way to change the default settings for scan to email to grayscale from color? we have to change it every time we scan due to the amount of pages we are scanning to make the file size smaller. I've checked my app and logged into the EWS. the EWS only gives me options web scan and scan to usb but not scan to email. I've looked on the printer itself and can't find anything. I 'm super stumped and frustrated trying to figure this out. Surely there's got to be a way to change them right???

1 REPLY 1
HP Recommended

@rose2013 

 

Welcome to the HP English Community --

 

Digital Sending Standard FeaturesScan to Email; Scan to USB; Scan to Computer

 

EWS format is different on this newer printer model series --

First,

Scan to Email for SMTP / Profile setup is completed in Section General > Email Servers

Next,

Defaults are set up in Section Scan > Scan to Email

 

=============================================

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

1)  Section General > Email Servers

And, next

2)  Section Scan > Scan to Email

 

EWS_9135_Scan_to_Email_Default_Options_5EWS_9135_Scan_to_Email_Default_Options_5

 

===================================

Message Content References

 

Video – EWS format for select new OfficeJet Pro printers, including 9135e / 8135e

How to set up ‘Scan to Email’ on HP Color LaserJet Pro & HP OfficeJet Pro printers

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8135e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.