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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-07-2016 04:03 PM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

I finally wrestled my son's 8710 into submission and it's now operating OK on his home wireless network. But I notice that the TWAIN native interface for the printer will not allow setting a resolution above 300 ppi. The scanner spec says it will do 1200 ppi. Why does the TWAIN interface limit us to 300 ppi - and when can HP fix this?

BobNJ
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2016 08:26 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

PLease read this post :

 

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/quot-Add-Scan-pages-quot-for-resolution-up-...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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1 REPLY 1

‎08-07-2016 08:26 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

PLease read this post :

 

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/quot-Add-Scan-pages-quot-for-resolution-up-...

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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