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‎03-20-2017 01:04 PM

HP Recommended
Product: HP Officejet 8710
Operating System: Microsoft Windows 7 (64-bit)

Is there any way to raise the volume on my device? I am attempting to use the fax feature, and I need to enter a long distance code after dialing the number, but i can't hear the prompt.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2017 11:21 PM - edited ‎03-22-2017 11:22 PM

HP Recommended

Thanks for your question. There is a setting for changing the fax volume.

 

To set the fax sound volume

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Fax Volume.

4. Touch to select Soft, Loud, or Off .

 

You may also access this feature by pressing the Fax Status button on the Home screen.

 

Please see page 64 of this document:

http://h10032.www1.hp.com/ctg/Manual/c05048181

 

 

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

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4 REPLIES 4

‎03-20-2017 08:00 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

From the Printer Front Panel, swipe down and go to the Setup Menu (Gear icon)

 

From there, go to Setup > Preferences > Sound Effects Volume (there is Mute, Soft, Normal and Loud options)

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎03-22-2017 11:21 PM - edited ‎03-22-2017 11:22 PM

HP Recommended

Thanks for your question. There is a setting for changing the fax volume.

 

To set the fax sound volume

1. From the printer control panel display, touch Fax .

2. Touch Setup , and then touch Preferences .

3. Touch Fax Volume.

4. Touch to select Soft, Loud, or Off .

 

You may also access this feature by pressing the Fax Status button on the Home screen.

 

Please see page 64 of this document:

http://h10032.www1.hp.com/ctg/Manual/c05048181

 

 

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Was this reply helpful? Yes No

‎03-23-2017 05:51 AM

HP Recommended
Thank you both for taking the time to answer me. It worked! I appreciate your help!
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‎03-23-2017 08:18 AM

HP Recommended

Hi @OlneyRec,

Glad to hear that your issue is resolved and all is working well now.

 

Thanks to @hpdev-sg for posting on the Fax sound volume preferences.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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