8710 scan - no computer found

[Cottont]

I cannot get my 8710 printer to scan to my computer - it says No computer found.  I have done the troubleshooting and the scan test, and it all works.  But when I try again to scan from my printer, No Compoter found.  

[Roopa-S]

@Cottont

Thank you for being a part of HP Forums,

It’ll be an honor to guide you through the steps needed to identify your concern and/or address your query.

To scan from the printer to your computer, install full feature printer driver: Click here

Enable scan to computer on the  Printer Assistant. Refer to the image below:

For instruction on how to scan: Click here

If issue persists, try scanning from the Printer Assistant software on the computer.

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